FAQs

Event tickets are generally excluded from the fourteen-day right of cancellation and return. You will be expressly informed of the binding nature of a ticket order during the ordering process and in our General Terms and Conditions.

Our tickets are not personalised. It is therefore possible to pass them on.

No reimbursement will be made for lost tickets.

Yes, there is a box office. Please note that there is no guarantee for the remaining availability of tickets.

Yes, you can leave the tournament grounds and come back at a later time. When you leave the tournament grounds, you will receive a wristband that allows you to re-enter the tournament grounds and the centre court.

Children up to the age of 6 are exempt from admission. Please note that there is no seating entitlement.

Children up to and including the age of 6 are admitted free of charge, without entitlement to a seat. You can take your child (up to and including the age of 6) with you to your seat. Pupils and students receive a 20% discount on presentation of ID. Persons with disabilities (from GdB 50) and wheelchair users receive a 50% discount on presentation of ID. Accompanying persons of disabled persons with a ‘B’ in their ID card also receive a 50% discount. No discount can be granted on already discounted tickets.

Credit card: Online payment with a Mastercard, Visa, American Express, Diners or JCB credit card.
PayPal: Online payment with a PayPal account. PayPal access data is required. With PayPal Express, the personal data is taken directly from the PayPal account. This significantly shortens the ordering process.
Apple Pay: Online payment with ApplePay - the payment function for Apple smartphone users. Apple Pay can be used to pay on iPhone, iPad, Apple Watch and Mac devices with Touch ID, but unfortunately it is not possible to order on account.

Please get to the centre court in good time to avoid traffic jams at the entrance. We recommend that you take your seat at least 15 minutes before the start of the matches.